Privacy Policy
Here's exactly what information we collect and how we use it. No legal jargon, just straight talk.
Last updated: December 31, 2025
The Short Version
We collect what we need to connect customers with professionals. We don't sell your data. We share information only when you ask us to (like showing your quote request to pros) or when the law requires it.
We treat your data the way we'd want ours treated.
What We Collect
Only what's needed to make the platform work
Account Info
- Name and email
- Phone number (optional)
- Profile photos
- Location/service area
Platform Activity
- Messages you send
- Quote requests
- Reviews you write
- Your preferences
Technical Stuff
- Browser type
- General location
- Cookies
- Usage analytics
How We Use It
Pretty much what you'd expect
Running the Platform
- Connecting you with professionals
- Processing quote requests
- Sending notifications
- Managing your account
Making Things Better
- Understanding how people use the site
- Fixing bugs and issues
- Building new features
- Keeping bad actors out
Who Sees Your Info
We only share when you ask us to, or when we have to
When You Post a Quote
Professionals in your area see your project details and contact info so they can send you quotes. That's the whole point!
When Pros Respond
Customers see professional profiles, reviews, and contact info. That's how you find the right person for the job.
Service Providers
We use third parties for things like payment processing and email. They only get what they need to do their job.
Legal Stuff
If the law requires us to share information (court order, etc.), we have to comply. We'll tell you if we legally can.
We Never Sell Your Data
Your information isn't a product. We make money from memberships, not from selling your personal details to advertisers or data brokers.
Your Choices
It's your data—here's what you can do with it
Update Your Info
You can edit your profile anytime. Change your name, photo, contact info, or anything else. It's all in your dashboard settings.
Control Notifications
Getting too many emails? You can adjust your notification preferences or unsubscribe from marketing emails anytime.
Get Your Data
Want a copy of everything we have on you? Just ask. We'll put together a download of your data.
Delete Your Account
Want to leave? You can delete your account. We'll remove your data, though we may keep some records for legal reasons.
Privacy Questions?
If you have questions about your privacy or this policy, we're happy to chat.